This Privacy Policy describes how Oryvia Technology LLC (referred to as “Oryvia Technology,” “we,” “us,” or “our”), the owner and operator of the website www.oryvia.net (the “Site”), collects, uses, and shares your personal information.
Oryvia Technology LLC is committed to redefining luxury gifting through handcrafted bouquets that whisper elegance, and we are equally committed to protecting your privacy.
1. Information We Collect
We collect information from you when you visit our Site, place an order, sign up for our newsletter, or contact us.
A. Information You Provide Directly
This includes information you provide when using our services, such as:
- Contact Information: Your name, email address, mailing address, and phone number.
- Transaction Information: Details about the handcrafted bouquets you purchase.
- Payment Information: Payment card details or other payment account information (Note: This is processed by a secure third-party payment processor, and we do not store sensitive payment information on our servers).
- Recipient Information: The name, address, and phone number of the person receiving the bouquet, along with any personalized message you include in the gift.
- Communications: Information you provide when you contact us via email, customer service, or social media.
B. Automatically Collected Information
When you access and use the Site, we automatically collect certain information about your device and browsing activity:
- Usage Data: Details about your activity on the Site, including the pages viewed, the time spent on the Site, and the path you took to reach us.
- Technical Data: Your Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to improve our services, understand site usage, and personalize your experience.
2. How We Use Your Information
We use the information we collect for the following business purposes:
- Fulfillment and Service: To process your orders, ship your handcrafted bouquets, and notify you of the status of your order.
- Customer Service: To respond to your requests, questions, and comments.
- Account Management: To manage your account (if applicable) and personalize your experience on the Site.
- Marketing and Promotions: To send you promotional materials, newsletters, and information about new products or special offers, in accordance with your preferences.
- Security and Fraud Prevention: To protect the security of our Site, prevent fraudulent transactions, and comply with legal obligations.
- Improvement: To analyze website usage and trends to measure and improve our Site, services, and the elegance of our offerings.
3. Sharing Your Information
We do not sell your personal information. We may share your information with the following categories of third parties only to facilitate our services:
- Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing (e.g., Stripe, PayPal), shipping carriers (e.g., FedEx, USPS) for bouquet delivery, marketing services, and website hosting.
- Legal Compliance and Protection: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect and defend the rights or property of Oryvia Technology LLC, or ensure the safety of our users or the public.
- Business Transfers: In connection with a sale, merger, acquisition, or corporate reorganization of all or substantially all of our assets, your personal information may be transferred to the acquiring entity.
4. Data Security
We implement commercially reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
5. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request to review the personal information we hold about you.
- Correction/Update: You may update or correct your personal information by logging into your account (if applicable) or contacting us.
- Marketing Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Even if you opt out of marketing emails, we may still send you transactional emails related to your orders or customer service.
6. Children’s Privacy (COPPA)
The Site is intended for users who are 18 years of age and older. We do not knowingly collect personal information online from children under the age of 13. If we become aware that we have collected Personal Information from a child under 13, we will take steps to delete that information promptly.
7. Third-Party Websites
Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date” at the top.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@oryvia.net
